Frequently Asked Questions

Reservation

How do I make a reservation?


When are reservations released?


I don’t see any availability on OpenTable. How can I reserve?


Do you take walk-ins?


What is the cancellation policy?


I’m a single diner and can’t make a reservation at OpenTable. What can I do?


I have a 6+ group and can’t make a reservation at OpenTable. What can I do?


I want to host a private event at SHIA. What can I do?


I'm still having trouble with reservations. What can I do?

Food

Do you have a gluten-free or vegan menu? What if I have allergies?


Can children dine, too?


Will the menu change?


What are the different menu and dining options?


I have a reservation and have other food-related questions.

Experience

How long is the dinner?


What is the dress code at SHIA?


Where is SHIA located? I can’t seem to find it.


Do you have valet parking?


Is SHIA accessible?


Will Chef Lee be there?

Other Questions

Gift Cards


Press & Media


Partnership


Educational Programs


I have other questions that are not listed here.